Whirlpool Washer Pump Not Working

Introduction

A washing machine that won’t drain properly is a frustrating problem. If your Whirlpool washer isn’t draining water after a cycle, or is taking an unusually long time to do so, the washer pump is likely the issue. A malfunctioning pump can lead to wet clothes, mold growth, and a completely unusable washing machine. Addressing this problem quickly can save you money on costly repairs or even a new appliance.

Common Causes of a Whirlpool Washer Pump Not Working

Here are some common reasons why your Whirlpool washer pump might not be working:

Clogged Drain Pump Filter: Small items like lint, coins, or buttons can clog the filter, preventing the pump from working properly.
Obstructed Drain Hose: A kinked or blocked drain hose can restrict water flow.
Faulty Pump Motor: The pump motor itself could be damaged or burned out.
Worn Impeller: The impeller is the part of the pump that spins to move water. It can become worn or damaged over time.
Loose Connections: Electrical connections to the pump motor may be loose or corroded.
Foreign Objects in the Pump: Socks, small clothing items, or other objects can get lodged in the pump.
Control Board Malfunction: In rare cases, the control board might be sending incorrect signals to the pump.
Air Lock: Air trapped in the drain hose or pump can prevent proper drainage.

Symptoms Checklist

Here’s how to determine if your Whirlpool washer pump is likely the problem:

Washer is full of water and won’t drain.
Washer drains very slowly.
Washer makes a loud buzzing or grinding noise during the drain cycle.
Washer displays an error code related to draining or the pump.
Clothes are soaking wet after the spin cycle.

How to Fix a Whirlpool Washer Pump Not Working Step-by-Step Guide

Follow these steps to troubleshoot and fix your Whirlpool washer pump issue:

Unplug the Washer: For safety, always disconnect the power before working on any appliance.
Locate the Drain Pump: Consult your washer’s user manual to find the drain pump’s location. It’s usually at the bottom front or back of the machine.
Access the Drain Pump: You may need to remove an access panel or tilt the washer to reach the pump.
Drain Remaining Water (If Possible): Use a wet/dry vacuum or a shallow pan to collect any remaining water in the washer tub.
Check the Drain Pump Filter: Many Whirlpool washers have a clean-out filter. Carefully remove it and clean out any debris.
Inspect the Drain Hose: Disconnect the drain hose from the pump and check for kinks, clogs, or obstructions. Straighten any kinks and remove any blockages.
Check the Pump Impeller: If accessible, try to manually spin the pump impeller. It should turn freely. If it’s stuck or feels rough, there might be debris inside the pump housing.
Remove Foreign Objects: Use pliers or tweezers to carefully remove any objects you find lodged in the pump housing.
Reconnect the Drain Hose: Reattach the drain hose securely to the pump.
Check Electrical Connections: Inspect the wires and connectors leading to the pump motor. Make sure they are securely connected and free from corrosion.
Plug in the Washer and Test: Plug the washer back in and run a short drain/spin cycle to see if the pump is working.
Listen for Unusual Noises: Pay attention to any unusual sounds coming from the pump. A buzzing or grinding noise could indicate a problem with the motor.
Check for Leaks: After the cycle, inspect around the pump and hoses for any leaks.
Repeat if Necessary: If the problem persists, repeat these steps to ensure you haven’t missed anything.

Fix the Issue Without Buying Parts

Here are some things you can try to fix the issue without replacing parts:

Reset the Washer: Unplug the washer for 1-2 minutes to reset the control board.
Check for Air Locks: Ensure the drain hose isn’t creating an air lock. Position the hose so that it has a smooth downward slope.
Regular Cleaning: Clean the drain pump filter regularly to prevent clogs.
Proper Loading: Avoid overloading the washer, as this can put extra strain on the pump.
Maintenance Basics: Run a washer cleaner cycle monthly to prevent buildup and maintain optimal performance.

When Replacement Might Be Necessary

If you’ve tried all the troubleshooting steps and the pump still isn’t working, replacement might be necessary. A new Whirlpool washer pump typically costs between $50 and $150 USD. Common parts that fail are the pump motor and the impeller.

Safety Warning

Always unplug the washer before performing any repairs.
Be careful when tilting the washer, as it can be heavy and unstable.
Wear gloves to protect your hands from dirt and debris.
Wipe up any spilled water immediately to prevent slips and falls.

Tools You May Need

Screwdrivers (Phillips and flathead)
Pliers
Wrench
Wet/dry vacuum
Shallow pan
Gloves
Towels

FAQ

Here are some frequently asked questions about Whirlpool washer pump issues:

Q: How do I know if my washer pump is clogged? A: If the washer is full of water and won’t drain, or drains very slowly, it’s likely clogged.
Q: Can I clean the drain pump filter myself? A: Yes, most Whirlpool washers have an accessible drain pump filter that you can clean.
Q: How often should I clean the drain pump filter? A: It’s recommended to clean the filter every 1-3 months, depending on usage.
Q: What should I do if I can’t remove an object from the pump? A: If you can’t safely remove an object, it’s best to call a qualified appliance repair technician.

Conclusion

Troubleshooting a Whirlpool washer pump issue can seem daunting, but with these steps, you can often diagnose and fix the problem yourself. Remember to prioritize safety and take your time. If you’re uncomfortable with any of these steps, or if the problem persists, don’t hesitate to call a qualified appliance repair technician. Attempting DIY repair can save you significant money, but always consider your comfort level and skills before proceeding.