Kitchenaid Washing Machine Not Draining

Introduction

Discovering that your KitchenAid washing machine isn’t draining after a completed cycle can be frustrating. It leaves your clothes sitting in water and prevents you from starting another load. This issue requires prompt attention because stagnant water can lead to unpleasant odors, mold growth, and potential damage to your appliance and laundry room floor. Figuring out the cause quickly can save you time and prevent more significant problems down the road.

Common Causes of KitchenAid Washing Machine Not Draining

Here are some of the most common reasons why your KitchenAid washing machine might not be draining:

Clogged Drain Hose: A kink, twist, or blockage in the drain hose is a frequent culprit.
Clogged Drain Pump Filter: The filter is designed to catch lint and debris, but it can become overloaded.
Faulty Drain Pump: The pump might be worn out or damaged, preventing it from effectively removing water.
Blocked Drainpipe: The pipe where the drain hose connects might be clogged.
Air Lock in Drain Hose: Air trapped in the drain hose can prevent the water from flowing freely.
Lid Switch Issue: If the lid switch malfunctions, the washing machine might not realize the lid is closed, preventing the drain cycle from starting.
Control Board Malfunction: A rare but possible cause is a problem with the control board, which controls the washing machine’s functions.
Overuse of Detergent: Excessive detergent can lead to suds buildup, potentially blocking the drain.

Symptoms Checklist

Look for these indicators to confirm the draining issue:

Standing water in the washing machine drum after a wash cycle.
The washing machine makes a humming or buzzing noise but doesn’t drain.
The washing machine displays an error code related to draining.
Water drains very slowly or weakly.
The drain hose vibrates excessively during the drain cycle.

How to Fix KitchenAid Washing Machine Not Draining Step-by-Step Guide

Follow these steps to troubleshoot and fix the draining problem:

Unplug the Washing Machine: Safety first! Disconnect the power cord from the outlet before starting any repairs.
Inspect the Drain Hose: Check the hose for kinks, bends, or obstructions. Straighten out any kinks and make sure the hose isn’t crushed.
Detach the Drain Hose: Carefully detach the drain hose from the drainpipe. Have a bucket handy to catch any remaining water.
Flush the Drain Hose: Run water through the drain hose to dislodge any clogs. Use a garden hose for better pressure if needed.
Check the Drainpipe: Make sure the drainpipe where the hose connects isn’t blocked. You can use a plumber’s snake to clear any obstructions.
Locate the Drain Pump Filter: Refer to your washing machine’s user manual to find the drain pump filter’s location. It’s usually at the front or bottom of the machine behind a small access panel.
Drain Remaining Water: Place a shallow pan or towel underneath the filter access panel, as water will spill out when you remove the filter.
Remove and Clean the Filter: Unscrew or unclip the filter cover and carefully remove the filter. Clean it thoroughly, removing any lint, hair, coins, or other debris.
Reinstall the Filter: Place the cleaned filter back into its housing and secure the cover tightly.
Check for Air Lock: Ensure the drain hose is not pushed too far down the drainpipe, which can create an air lock.
Check the Lid Switch: The lid switch prevents operation when the lid is open. Manually depress the switch. If it’s broken or sticking, it might need professional repair.
Run a Test Cycle: Plug the washing machine back in and run a short wash cycle to see if it drains properly.
Check the Pump Impeller: Remove the drain pump (after unplugging the machine). Inspect the impeller (fan blades) inside the pump housing. If something is lodged there, it can stop the pump from spinning.

Fix the Issue Without Buying Parts

Before considering replacement parts, try these free methods:

Reset the Washing Machine: Unplug the machine for 1-2 minutes, then plug it back in. This can sometimes clear minor electronic glitches.
Regular Cleaning: Run an empty washing machine cycle with hot water and a cup of white vinegar once a month to prevent buildup.
Proper Detergent Usage: Use only the recommended amount of detergent to avoid excessive suds.
Drain Hose Maintenance: Periodically inspect and clean the drain hose to prevent clogs.

When Replacement Might Be Necessary

If the drain pump is consistently failing or making loud noises even after cleaning, it might be time to replace it. A new drain pump typically costs between $50 and $150 USD, depending on the model. A faulty control board is also a possibility, but it’s a more expensive repair, often costing between $200 and $400 USD. It is advisable to seek a professional technician to diagnose this issue. The drain pump is a common part to fail and is user replaceable.

Safety Warning

Always unplug the washing machine before performing any repairs.
Be careful when handling water near electrical components.
Avoid standing in water while working on the washing machine.
If you are not comfortable performing repairs yourself, consult a qualified appliance repair technician.

Tools You May Need

Screwdrivers (Phillips and flathead)
Pliers
Bucket
Towels
Plumber’s snake (optional)
Gloves

FAQ

Q: Why is my washing machine making a humming noise but not draining?
A: This usually indicates that the drain pump is trying to work but is blocked by something. Check the drain pump filter for obstructions.

Q: How often should I clean the drain pump filter?
A: It’s recommended to clean the drain pump filter every 1-3 months, depending on how frequently you use your washing machine.

Q: Can I use a chemical drain cleaner in my washing machine?
A: No, it’s generally not recommended to use chemical drain cleaners in washing machines, as they can damage the internal components.

Q: What if the washing machine drains slowly, but doesn’t fully drain?
A: Slow draining can be caused by partial clogs in the drain hose, drainpipe, or drain pump filter. Thoroughly inspect and clean these components.

Conclusion

Troubleshooting a KitchenAid washing machine that isn’t draining can seem daunting, but with a methodical approach, you can often resolve the issue yourself. Remember to prioritize safety and take your time. If you’ve exhausted these steps and the problem persists, don’t hesitate to contact a qualified appliance repair technician for assistance. It is always worthwhile to try the DIY route first, as it can save you time and money.