Samsung Washer Not Filling Water

Introduction

Is your Samsung washing machine humming along, but no water is entering the drum? This is a common issue that can be frustrating, especially when you have a load of laundry waiting. A washer that won’t fill can disrupt your entire day. Fortunately, many of the causes are simple to diagnose and fix yourself, saving you time and money. Let’s get your washer back up and running!

Common Causes of Samsung Washer Not Filling Water

Here are some of the most frequent reasons why your Samsung washer might not be filling with water:. For more related activities, check out our Samsung Front Load Washer Not Turning On.

• Water Supply Valves are Turned Off: This is the most common and simplest cause. Ensure both the hot and cold water valves connected to your washer are fully open.
• Kinked or Blocked Water Hoses: Check for any kinks, bends, or obstructions in the water supply hoses behind the washer.
• Clogged Inlet Filters: Small filters are located where the water hoses connect to the washer. These can become clogged with sediment.
• Faulty Water Inlet Valve: This valve controls the flow of water into the washer. If it’s defective, it may not open properly.
• Low Water Pressure: Insufficient water pressure can prevent the washer from filling adequately.
• Lid or Door Switch Problems: The washer won’t fill if it doesn’t detect that the lid or door is securely closed. A faulty switch can cause this.
• Control Board Malfunction: Although less common, a problem with the washer’s control board can prevent it from sending the signal to fill.
• Drain Hose Issues: If the drain hose is too low, water might drain out as quickly as it enters, preventing it from filling.

Symptoms Checklist

Use this checklist to confirm the issue:

• The washer starts its cycle but the drum remains empty.
• You can hear the washer running (motor humming) but no water is entering.
• The water supply hoses are connected and appear to be in good condition.
• The washer displays an error code related to water supply or filling.
• The water pressure in other faucets in your house is normal.

How to Fix Samsung Washer Not Filling Water Step-by-Step Guide

1. Check the Water Supply Valves: Ensure both hot and cold water valves connected to the washer are fully open. Turn them counterclockwise to open.
2. Inspect the Water Hoses: Look for any kinks, bends, or damage to the hoses. Straighten any kinks. If a hose is damaged, consider replacing it.
3. Clean the Inlet Filters:
   • Turn off the water supply to the washer.
   • Disconnect the water hoses from the back of the washer.
   • Carefully remove the small filters located at the inlet ports. They often look like small screens.
   • Clean the filters with a brush or under running water to remove any debris.
   • Reinstall the filters and reconnect the water hoses.
4. Check Water Pressure: Test the water pressure at the faucet where the washer is connected. Connect a hose to the faucet and check if the water stream is strong. Low pressure might require a plumber’s attention.
5. Inspect the Lid or Door Switch: Open and close the lid or door firmly. Listen for a click indicating the switch is engaging. If not, the switch might be faulty. (See section on replacement, but consider if a cleaning of the area around the switch helps first)
6. Check the Drain Hose: Make sure the drain hose is not inserted too far into the drainpipe. The end of the hose should be at least 2 feet above the floor to prevent siphoning.
7. Run a Test Cycle: After checking the above, run a short wash cycle to see if the washer fills with water.
8. Check for Error Codes: Consult your washer’s manual for specific error codes related to water supply. These codes can provide valuable clues.
9. Power Cycle the Washer: Unplug the washer from the power outlet for 1-2 minutes. This can sometimes reset the control board and resolve minor glitches.
10. Run a Calibration Cycle (if available): Some Samsung washers have a calibration or self-test cycle. Consult your owner’s manual for instructions on how to run this cycle.

Fix the Issue Without Buying Parts

Before considering replacing parts, try these free methods:

• Reset: Power cycle the washer as described above.
• Cleaning: Thoroughly clean the inlet filters and check the water hoses for blockages.
• Recalibration: Run a calibration cycle if your model supports it.
• Inspection Tips: Regularly inspect the water hoses for wear and tear.
• Maintenance Basics: Avoid overloading the washer, as this can strain the components.

When Replacement Might Be Necessary

If the above steps don’t work, the following parts might need replacement:

• Water Inlet Valve: If the valve is faulty, it won’t open to allow water to enter. Replacement cost: $30-$75 USD.
• Lid/Door Switch: If the switch is broken, the washer won’t recognize that the lid is closed. Replacement cost: $20-$50 USD.
• Control Board: If the control board is malfunctioning, it may not send the correct signals. Replacement cost: $100-$300 USD (This is usually a last resort, as its expensive)

Safety Warning

• Always unplug the washer from the power outlet before performing any repairs.
• Be careful when working with water to avoid electrical shock.
• If you’re not comfortable performing any of these steps, consult a qualified appliance repair technician.
• Turn off the water supply to the washer before disconnecting any hoses.
• Be aware that standing water can be slippery. Wipe up any spills immediately.

Tools You May Need

• Screwdrivers (Phillips and flathead)
• Pliers
• Adjustable wrench
• Bucket or container
• Clean cloths or towels
• Small brush

FAQ

Here are some frequently asked questions:

• Q: Why is my washer filling very slowly?
  A: This could be due to low water pressure, clogged inlet filters, or a partially blocked water hose.
• Q: My washer makes a buzzing noise but doesn’t fill. What’s wrong?
  A: This could indicate a problem with the water inlet valve. It might be receiving power but not opening properly.
• Q: How do I know if my water inlet valve is bad?
  A: If you disconnect the water hoses and the valve doesn’t open when the washer is supposed to be filling, the valve is likely faulty.
• Q: Can I bypass the lid switch to test if that’s the problem?
  A: It is highly advised NOT to bypass safety measures such as the lid switch. This can be dangerous. It is best to carefully test it with a multimeter.
• Q: My washer has an LE error code. What does it mean?
  A: An LE error often indicates a locked rotor error, usually due to a motor or motor rotor issue and won’t let the washer fill. Try unplugging and plugging back in, but more than likely you will need a repair technician.

Conclusion

Troubleshooting a Samsung washer that isn’t filling with water can seem daunting, but with a systematic approach, you can often resolve the issue yourself. By following the steps outlined in this guide, you’ll be well-equipped to diagnose the problem and get your washer back in working order. If you’ve exhausted all the troubleshooting steps and the problem persists, it’s time to call a qualified appliance repair technician. Good luck!