Twin Tub Washing Machine Not Draining Water

Introduction

A twin tub washing machine that won’t drain is a common and frustrating issue. It means you can’t move on to the spin cycle, leaving your clothes soaking wet. This problem often occurs after washing a particularly dirty load, or when the machine hasn’t been cleaned regularly. Addressing it quickly prevents mold growth and keeps your laundry routine running smoothly. Don’t worry, often the fix is simpler than you think!

Common Causes of Twin Tub Washing Machine Not Draining Water

Here are some of the most frequent culprits behind a twin tub washing machine failing to drain:

Clogged Drain Hose: Lint, hair, and small objects can easily block the drain hose.
Blocked Drain Pump Filter: Many machines have a filter to catch debris before it reaches the pump. This filter can become clogged.
Kinked or Twisted Drain Hose: A bent hose restricts water flow.
Drain Hose Positioned Incorrectly: The end of the drain hose might be too high, preventing gravity from assisting drainage.
Faulty Drain Pump: The pump itself might be malfunctioning and unable to push the water out.
Blockage in the Tub Drain: Something might be stuck inside the tub drain itself.
Air Lock in the Drain Hose: Air trapped in the hose can prevent water from flowing freely.
Overloading the Washing Machine: Packing too many clothes in the tub can sometimes obstruct the drain.

Symptoms Checklist

Use this checklist to help pinpoint the problem:

Water remains in the wash tub after the wash cycle is complete.
The washing machine makes unusual noises during the drain cycle.
Water drains very slowly, or not at all.
You can see visible debris in the wash tub.
The drain hose feels clogged or restricted when you squeeze it.

How to Fix Twin Tub Washing Machine Not Draining Water Step-by-Step Guide

Follow these steps to troubleshoot and fix your draining issue:

Unplug the Washing Machine: Safety first! Disconnect the machine from the power outlet.
Inspect the Drain Hose: Check the entire length of the drain hose for kinks, twists, or any visible damage. Straighten out any kinks.
Reposition the Drain Hose: Ensure the end of the drain hose is placed at a height recommended in your user manual. Generally, it should be between 2 to 4 feet from the floor.
Check the Drain Hose Connection: Make sure the drain hose is securely connected to both the washing machine and the drainpipe or sink.
Clean the Drain Hose: Disconnect the drain hose. Run water through it to flush out any blockages. You can use a garden hose attachment for increased pressure. If the blockage is stubborn, try using a flexible wire or plumbing snake to dislodge it.
Locate the Drain Pump Filter: Consult your user manual to find the location of the drain pump filter. It’s usually located at the bottom front or back of the machine, behind a small access panel.
Clean the Drain Pump Filter: Carefully remove the drain pump filter (be prepared for some water to spill out). Clean the filter thoroughly, removing any lint, hair, or debris.
Inspect the Drain Pump: With the filter removed, visually inspect the drain pump area for any obstructions. You may be able to reach in and carefully remove any visible debris.
Check for Air Lock: Sometimes, air gets trapped in the drain hose. Try gently squeezing the drain hose at various points to release any air bubbles.
Try a Test Drain Cycle: Plug the washing machine back in and run a short drain cycle to see if the issue is resolved.
Reduce Load Size: If the issue persists, try washing smaller loads to prevent overloading the machine.
Check the Tub Drain: Inspect the drain at the bottom of the wash tub for any obstructions. Remove any visible debris.
Run a Cleaning Cycle: Periodically run a cleaning cycle with a washing machine cleaner to help prevent future blockages.

Fix the Issue Without Buying Parts

Before considering replacement parts, try these free fixes:

Reset the Machine: Unplug the washing machine for 10-15 minutes, then plug it back in. This can sometimes reset the internal computer and resolve minor issues.
Regular Cleaning: Clean the drain pump filter and run a cleaning cycle with vinegar or washing machine cleaner monthly to prevent build-up.
Hose Inspection: Regularly check the drain hose for kinks, twists, and proper positioning.
Avoid Overloading: Only wash the recommended load size for your machine.

When Replacement Might Be Necessary

If you’ve tried all the troubleshooting steps and your washing machine still isn’t draining, the drain pump itself might be faulty. Replacing a drain pump can cost between $30-$100 USD, depending on the model. If the machine is very old, or if other major components are also failing, it might be more cost-effective to replace the entire washing machine. The most common parts to fail are the drain pump itself, or the motor. A professional diagnosis is recommended before replacing expensive parts.

Safety Warning

Always unplug the washing machine before attempting any repairs.
Be careful when handling water, as it can create a slip hazard. Wipe up any spills immediately.
Do not insert your hands into the drain pump area while the machine is plugged in.
If you are uncomfortable performing any of these steps, consult a qualified appliance repair technician.

Tools You May Need

Screwdrivers (Phillips and flathead)
Pliers
Bucket or container to catch water
Rags or towels
Flexible wire or plumbing snake

FAQ

Here are some frequently asked questions:

Q: Why is my washing machine draining slowly?
A: Slow draining is usually caused by a partial blockage in the drain hose or drain pump filter.
Q: How often should I clean the drain pump filter?
A: It’s recommended to clean the drain pump filter every 1-3 months, depending on how frequently you use your washing machine.
Q: Can I use bleach to clean my washing machine?
A: Yes, you can use bleach to clean your washing machine, but be sure to dilute it properly and run a full rinse cycle afterwards. Alternatively use washing machine cleaner.
Q: My drain hose is cracked. Can I repair it?
A: While you might be able to temporarily repair a cracked drain hose with tape, it’s best to replace it as soon as possible to prevent leaks.

Conclusion

Troubleshooting a twin tub washing machine that won’t drain can seem daunting, but with a little patience and these simple steps, you can often resolve the issue yourself. Remember to prioritize safety and take your time. If you’ve exhausted these options and the problem persists, it’s best to call a qualified appliance repair technician for professional assistance.