Whirlpool Top Load Washer Not Draining Completely

Introduction

A washer that won’t drain completely is a common headache for homeowners. Instead of clean, fresh clothes, you’re left with a tub full of water and soggy garments. This isn’t just inconvenient; it can lead to mold and mildew growth in your washer and on your clothes, creating unpleasant odors. Ignoring the problem can also worsen it, potentially causing damage to the washer’s internal components. Let’s get this fixed quickly!

Common Causes of whirlpool top load washer not draining completely

Several factors can cause your Whirlpool top load washer to hold water. Here are a few common culprits:

Clogged Drain Hose: The drain hose, which carries water away from the washer, can become blocked with lint, hair, or small objects.
Clogged Drain Pump Filter: Most Whirlpool washers have a filter that catches debris before it reaches the drain pump. A full filter restricts water flow.
Kinked or Blocked Drain Hose: A kinked hose can prevent water from flowing freely. Similarly, an obstruction inside the hose can cause drainage problems.
Faulty Drain Pump: The drain pump is responsible for pushing water out of the washer. If it’s malfunctioning, it may not be able to drain the tub effectively.
Lid Switch Issues: Some washers won’t drain if the lid switch isn’t functioning correctly. This switch signals the washer that the lid is closed, allowing the drain cycle to begin.
Air Lock in Drain System: Sometimes, air trapped in the drain system can create a blockage, preventing water from draining properly.
Overloading the Washer: Overfilling the washer tub can sometimes overwhelm the drain pump’s capacity, leading to incomplete draining.
Drain Hose Height: The drain hose needs to be at the proper height. If it is too low, the water may drain out too early. If it is too high it may not drain completely.

Symptoms Checklist

Check these indicators to confirm the issue:

Clothes are soaking wet after the wash cycle.
Water remains in the washer tub even after the spin cycle.
The washer makes unusual noises during the drain cycle.
You see error codes related to draining on the washer’s display panel.
The drain hose is visibly kinked or damaged.
The drain pump is running, but water isn’t flowing out.

How to Fix whirlpool top load washer not draining completely Step-by-Step Guide

Unplug the Washer: For safety, always disconnect the washer from the power outlet before starting any repairs.
Check the Drain Hose for Kinks: Inspect the entire length of the drain hose for any kinks or bends that might be restricting water flow. Straighten out any kinks you find.
Inspect the Drain Hose Connection: Make sure the drain hose is securely connected to both the washer and the drainpipe.
Check Drain Hose Height: Ensure the top of the drain hose is installed at the proper height from the floor. Usually 30-96 inches. Check your owner’s manual for the correct height.
Clean the Drain Pump Filter: Locate the drain pump filter (usually at the bottom front of the washer behind a small access panel). Open the panel, unscrew the filter (have a towel ready to catch any water), and remove any lint, hair, or debris. Rinse the filter thoroughly before reattaching it.
Inspect the Drain Hose for Blockages: Detach the drain hose from both the washer and the drainpipe. Use a garden hose or a flexible brush to clear any blockages inside the hose.
Check the Drainpipe for Obstructions: Make sure the drainpipe where the washer’s drain hose connects is clear. You can use a plumber’s snake or a straightened coat hanger to remove any clogs.
Run a Drain/Spin Cycle: After checking all hoses and the filter, run a drain/spin cycle to see if the washer now drains properly.
Check the Lid Switch: Manually depress the lid switch (with the washer unplugged!) to see if it moves freely. If it’s stuck or broken, it might need further inspection.
Check for Air Lock: Sometimes an air lock in the drain hose can prevent draining. Try slowly lowering and raising the drain hose while the washer is trying to drain to see if that removes the air lock.
Avoid Overloading: If the loads are always too large for the washer tub it may be causing the water not to drain correctly. Try smaller loads.

Fix the Issue Without Buying Parts

Before considering part replacements, try these free fixes:

Washer Reset: Unplug the washer for a few minutes, then plug it back in. This can sometimes reset the electronic controls and resolve minor issues.
Cleaning Cycles: Run a washer cleaning cycle with a washing machine cleaner to remove buildup and improve overall performance.
Regular Maintenance: Clean the lint trap regularly and avoid overloading the washer to prevent future drainage problems.

When Replacement Might Be Necessary

If you’ve tried all the troubleshooting steps and your washer still won’t drain completely, the drain pump might be faulty. Replacing a drain pump typically costs between $80 and $200, including the part and labor. The lid switch could also be the problem. That would require a service call as well.

Safety Warning

Always unplug the washer from the power outlet before performing any repairs.
Be careful when handling water to avoid slips and falls. Wipe up any spills immediately.
If you’re uncomfortable working with electrical components, consult a qualified appliance repair technician.

Tools You May Need

Screwdrivers (Phillips and flathead)
Pliers
Towels
Bucket
Garden hose or flexible brush
Plumber’s snake (optional)

FAQ

Q: Why is my washer making a loud noise when it tries to drain?
A: This could indicate a blockage in the drain pump or a failing pump motor. Check the drain pump filter first.

Q: How often should I clean the drain pump filter?
A: It’s recommended to clean the drain pump filter every 1-3 months, depending on how frequently you use your washer.

Q: Can I use bleach to clean my washing machine?
A: Yes, you can use bleach for cleaning your washing machine, but be sure to follow the manufacturer’s instructions and never mix bleach with other cleaning agents.

Q: The error code on my washer mentions a “drainage problem.” What does that mean?
A: It means your washer is detecting an issue with the draining process. This usually indicates a blockage, a faulty drain pump, or a problem with the lid switch.

Conclusion

Troubleshooting a Whirlpool top load washer that won’t drain completely can seem daunting, but by following these steps, you can often resolve the issue yourself and save on repair costs. Remember to prioritize safety and double-check your work. If you’re still experiencing problems after trying these solutions, it might be time to call a qualified appliance repair technician.