Kenmore 500 Washer Won T Drain

Introduction

A washing machine that won’t drain is a common and frustrating problem. When your Kenmore 500 washer refuses to empty after a wash cycle, you’re left with a tub full of water and wet clothes. This situation can be messy and even lead to mold or mildew growth if not addressed promptly. While there are a few potential causes, many of them can be easily resolved with a little troubleshooting. Lets figure out why your Kenmore 500 washer won’t drain!

Common Causes of Kenmore 500 Washer Won’t Drain

Here are some of the most common reasons why your Kenmore 500 washer might be failing to drain:

Clogged Drain Hose: The drain hose is the tube that carries water away from the washer. If it gets kinked or blocked with lint, socks, or other small objects, the water can’t escape.
Clogged Drain Pump Filter: Many washers have a filter near the drain pump designed to catch debris. A clogged filter restricts water flow.
Faulty Drain Pump: The drain pump is the motor that actively pumps the water out. If it’s broken or failing, it won’t be able to do its job.
Blocked Drain Pipe: The standpipe where the drain hose connects can be clogged.
Kinked or Damaged Drain Hose: If the drain hose is pinched or has a hole, it may not drain properly.
Lid Switch Malfunction: In some models, a faulty lid switch (which detects if the lid is closed) can prevent the drain cycle from starting.
Control Panel Issues: Occasionally, a glitch in the washer’s control panel can cause drainage problems.
Air Lock in the Drain Hose: Air trapped in the drain hose can prevent water from flowing out.

Symptoms Checklist

Check for these signs to help pinpoint the problem:

The washer completes the wash cycle but the tub remains full of water.
You hear a humming sound during the drain cycle, but no water is being pumped out.
The washer displays an error code related to draining.
The drain cycle seems to be taking much longer than usual.
Water is leaking from the drain hose or pump area.

How to Fix Kenmore 500 Washer Won’t Drain Step-by-Step Guide

Follow these steps to troubleshoot your Kenmore 500 washer:

Unplug the Washer: For safety, always disconnect the washer from the power outlet before starting any repairs.
Inspect the Drain Hose: Check the drain hose for any kinks, bends, or obstructions. Straighten out any kinks and make sure the hose isn’t pinched behind the washer.
Check the Drain Hose Connection: Ensure the drain hose is securely connected to both the washer and the standpipe (the drain pipe in the wall).
Clean the Drain Pump Filter: Locate the drain pump filter (usually behind a small access panel at the bottom front of the washer). Remove the panel, carefully unscrew the filter, and clean out any lint, debris, or foreign objects. Reinstall the filter securely.
Inspect the Drain Pump: If the filter is clean, check the drain pump itself. You might be able to access it after removing the lower front panel of the washer. Look for any visible damage or obstructions. You can also try turning the pump impeller (the fan-like part) by hand to see if it spins freely.
Check the Standpipe: Disconnect the drain hose from the standpipe and check for clogs in the standpipe itself. You can use a plumbing snake or a garden hose to flush out any obstructions.
Clear an Air Lock: Sometimes, air can get trapped in the drain hose, preventing water from flowing out. Try disconnecting the drain hose from the standpipe and lowering it to the floor into a bucket. This can help release any trapped air.
Check the Lid Switch: Inspect the lid switch to make sure it’s functioning properly. The switch is usually located near the lid hinge. If it’s broken or damaged, it might need replacement.
Reset the Washer: Try resetting the washer by unplugging it for 5-10 minutes and then plugging it back in. This can sometimes clear minor electrical glitches.
Run a Drain/Spin Cycle: After performing these checks, run a drain/spin cycle to see if the washer now drains properly.
Listen for the Pump Motor: During the drain cycle, listen closely for the sound of the drain pump motor running. If you don’t hear anything, it could indicate a faulty pump.
Check for Error Codes: Some Kenmore 500 models display error codes. Consult your owner’s manual to interpret any error codes you see.

Fix the Issue Without Buying Parts

Before considering replacements, try these free methods:

Reset the Washer: As mentioned, unplugging the washer for several minutes can sometimes resolve control panel glitches.
Deep Cleaning: Regularly cleaning the washer tub with a washing machine cleaner can prevent lint and debris buildup.
Inspect Hoses Regularly: Check all hoses (drain and fill) for kinks, cracks, or leaks periodically.
Reduce Load Sizes: Overloading the washer can put extra strain on the drain pump.

When Replacement Might Be Necessary

If you’ve tried all the troubleshooting steps and the washer still won’t drain, the drain pump itself might be faulty and need replacing. A new drain pump for a Kenmore 500 typically costs between $50 and $150, depending on the model and retailer. The lid switch is another part that commonly fails. These usually cost between $20 and $50. If your washer is quite old, it may be more economical to consider replacing the entire appliance.

Safety Warning

Always unplug the washer before performing any maintenance or repairs.
Be careful when handling water, as it can be slippery and pose a shock hazard.
If you’re not comfortable working with electrical appliances, consult a qualified technician.
Avoid overfilling the drain pump filter area when cleaning it to prevent spillage.

Tools You May Need

Screwdrivers (Phillips and flathead)
Pliers
Bucket
Towels
Plumbing snake (optional)
Gloves

FAQ

Here are some frequently asked questions about Kenmore 500 washer draining issues:

Q: Why is my washer making a humming noise but not draining?
A: This usually indicates that the drain pump is trying to work but is blocked by an obstruction. Check the drain pump filter and pump itself for debris.
Q: How often should I clean the drain pump filter?
A: It’s a good idea to clean the drain pump filter every 1-3 months, depending on how frequently you use your washer.
Q: Can I use a regular garden hose to unclog the standpipe?
A: Yes, a garden hose can be used to flush out the standpipe. Just be sure to control the water pressure to avoid overflowing.
Q: My washer displays an “LE” error code. What does that mean?
A: The “LE” error code on some Kenmore models often indicates a drain pump issue. Consult your owner’s manual for specifics.

Conclusion

Troubleshooting a Kenmore 500 washer that won’t drain can seem daunting, but by following these steps, you can often identify and resolve the problem yourself. Start with the easiest checks, like the drain hose and filter, before moving on to more complex components. If you’ve exhausted all the DIY options and the issue persists, don’t hesitate to call a qualified appliance repair technician. With a little patience and effort, you can get your washer back up and running in no time!