Samsung Washer Not Pumping Water Out

Introduction

Discovering that your Samsung washer is not pumping water out can be a frustrating and potentially messy problem. Not only does it prevent you from doing laundry, but it can also lead to water damage if left unattended. This issue typically arises at the end of a wash cycle, leaving your clothes soaked and the machine filled with water. Addressing this problem promptly is crucial to avoid further complications and get your washing machine back in working order. Explore more in our Washing Machine Problems 5 collection.

Common Causes of samsung washer not pumping water out

Here are several common reasons why your Samsung washer might be failing to pump water out:

• Clogged Drain Hose: A blockage in the drain hose restricts water flow.
• Clogged Drain Pump Filter: Lint, debris, and small objects can accumulate in the filter, hindering the pump’s ability to expel water.
• Obstructed Drain Pump: Foreign objects like coins or buttons can get lodged in the drain pump itself.
• Kinked or Twisted Drain Hose: A kink in the hose can restrict or stop the water flow.
• Faulty Drain Pump: The pump motor might be defective or worn out.
• Air Lock in Drain System: Air trapped in the drain system can prevent proper drainage.
• Control Board Malfunction: In rare cases, the washing machine’s control board might be sending incorrect signals to the drain pump.
• Over-Sudsing: Excessive suds can overload the pump and prevent it from working effectively.

Symptoms Checklist

Confirm the problem accurately by checking these indicators:

• Washing machine is full of water after a completed cycle.
• You hear a humming sound from the pump area but no water is being drained.
• The washer displays an error code related to draining. (Check your user manual for specific codes.)
• Water drains slowly or not at all.
• Clothes are soaking wet even after the spin cycle.
• Water is leaking from the drain hose connection.

How to Fix samsung washer not pumping water out Step-by-Step Guide

Follow these steps to troubleshoot and fix the “samsung washer not pumping water out” issue:

1. Unplug the Washer: Disconnect the power cord from the outlet for safety.
2. Locate the Drain Hose: It’s usually at the back of the washing machine.
3. Inspect the Drain Hose for Kinks: Straighten any kinks or twists you find.
4. Check Drain Hose Connection: Ensure the hose is securely connected to both the washer and the drainpipe.
5. Remove the Drain Hose: Carefully detach the drain hose from the drainpipe.
6. Flush the Drain Hose: Run water through the hose to dislodge any clogs. You can use a garden hose for this.
7. Locate the Drain Pump Filter: This is often located at the bottom front of the washer, behind a small access panel. Refer to your user manual for the exact location.
8. Prepare for Water: Place a towel or shallow pan under the access panel to catch any water that spills out.
9. Open the Drain Pump Filter Access: Carefully unscrew or unclip the access panel.
10. Remove the Drain Pump Filter: Gently pull out the filter.
11. Clean the Drain Pump Filter: Remove any lint, hair, coins, or other debris. Rinse it thoroughly.
12. Inspect the Drain Pump Impeller: Reach inside the drain pump housing and feel for any obstructions blocking the impeller (the fan-like blades inside the pump). You may need pliers to remove larger objects.
13. Reinstall the Drain Pump Filter: Securely screw or clip the filter back into place.
14. Close the Access Panel: Reattach the access panel.
15. Reconnect the Drain Hose: Reattach the drain hose to the drainpipe.
16. Plug in the Washer: Reconnect the power cord to the outlet.
17. Run a Test Cycle: Select a short wash or rinse cycle to see if the washer now drains properly.

Fix the Issue Without Buying Parts

Often, you can resolve the draining problem without replacing any parts:

• Reset the Washer: Unplug the washer for 5 minutes, then plug it back in. This can sometimes clear error codes or minor software glitches.
• Check for and Remove Air Locks: Carefully tilting the washer slightly can sometimes release trapped air in the drain system.
• Reduce Detergent Use: Using too much detergent can cause excessive suds, hindering drainage. Switch to a high-efficiency (HE) detergent and use the recommended amount.
• Regularly Clean the Filter: Make it a habit to clean the drain pump filter every month or two to prevent build-up.
• Inspect Hoses Regularly: Check the drain hose and inlet hoses for any signs of wear, cracks, or bulges.

When Replacement Might Be Necessary

If the above steps don’t solve the problem, the drain pump itself may be faulty. Replacement might be necessary in this case. A new drain pump typically costs between $50 and $150 USD. Other parts that can fail (though less common) include the water level sensor or the control board. A new control board can cost between $100 – $300 USD. Only replace a control board if you have tested all other components. For more related activities, check out our Samsung Washer No Drain.

Safety Warning

• Always unplug the washing machine before attempting any repairs.
• Be careful when handling water to avoid slips and falls. Wipe up any spills immediately.
• If you are uncomfortable with electrical repairs, consult a qualified appliance technician.
• When testing the washer, avoid overloading it.
• Never put your hands inside the washer while it is in operation.

Tools You May Need

Here’s a list of tools that can be helpful for troubleshooting and repair:

• Screwdrivers (Phillips and flathead)
• Pliers
• Adjustable wrench
• Shallow pan or towels
• Flashlight
• Gloves

FAQ

Here are some frequently asked questions about Samsung washer draining issues:

• Q: My washer displays a “5E” or “5C” error code. What does this mean?
  A: These codes usually indicate a drain problem. Follow the steps in this guide to troubleshoot.
• Q: How often should I clean the drain pump filter?
  A: Ideally, clean it every one to two months, or more frequently if you wash heavily soiled items often.
• Q: Can I use vinegar to clean my washing machine and help with drainage?
  A: Yes, running an empty cycle with a cup of white vinegar can help remove buildup and improve drainage.
• Q: What if I can’t remove the drain pump filter?
  A: Try gently wiggling it back and forth while pulling. If it’s still stuck, consult a technician. Forcing it can damage the housing.

Conclusion

Troubleshooting a “samsung washer not pumping water out” issue can seem daunting, but with a systematic approach, many problems can be resolved without professional help. We encourage you to try the steps outlined in this guide. However, if you are uncomfortable performing these tasks or if the problem persists, it’s best to contact a qualified appliance repair technician for assistance. Discover more free resources across our collection library.