Whirlpool Washing Machine Pump Not Working

Introduction

A washing machine that won’t drain is a homeowner’s nightmare. It means wet clothes piling up, a potentially flooded laundry room, and frustration. If your Whirlpool washing machine pump isn’t working, the water won’t drain after a wash cycle. This is a problem you need to address quickly to avoid water damage and get your laundry routine back on track. Often, the issue is simpler than you think and can be resolved without calling a repair technician.

Common Causes of whirlpool washing machine pump not working

Several factors can cause your Whirlpool washing machine pump to malfunction. Here are some common culprits:

Clogged Drain Pump Filter: This is the most frequent cause. Small objects like coins, lint, buttons, and hair can accumulate in the filter, blocking water flow.
Obstructed Drain Hose: A kink, bend, or blockage in the drain hose can prevent the pump from effectively removing water.
Faulty Drain Pump: The pump motor itself might be defective. Over time, the motor windings can wear out.
Blocked Drainpipe: The pipe where your washing machine drain hose connects might be clogged, preventing water from escaping.
Air Lock in Drain Hose: Sometimes, air can get trapped in the drain hose, creating an “air lock” that stops the water flow.
Overloading the Washer: Overfilling the washer drum can strain the pump and potentially cause it to fail or overheat.
Incorrect Detergent Use: Using too much detergent, or the wrong type, can create excessive suds that hinder the pump’s ability to drain efficiently.
Damaged Impeller: The impeller inside the pump can be damaged by hard objects or debris, reducing its pumping ability.

Symptoms Checklist

These indicators can help you pinpoint the issue:

Washing machine won’t drain after a cycle.
Standing water remains in the drum.
Unusual noises during the drain cycle (grinding, humming, or no sound at all).
Error code displayed on the washing machine panel related to draining or pump issues.
The drain hose feels cold, suggesting no water is flowing through it.
Water is draining very slowly.

How to Fix whirlpool washing machine pump not working Step-by-Step Guide

Follow these steps to troubleshoot your washing machine:

Unplug the Washer: Always disconnect the washing machine from the power outlet before starting any repairs. This is crucial for your safety.
Locate the Drain Pump Filter: Consult your Whirlpool washing machine’s user manual to find the exact location of the drain pump filter. It’s typically located at the front, near the bottom of the machine, behind a small access panel.
Prepare for Water Spillage: Place a shallow pan or towels beneath the filter access panel to catch any water that might spill out when you remove the filter.
Remove the Filter: Carefully unscrew or twist the filter cap to remove it. Some models may have a small drain plug that needs to be opened first.
Clean the Filter: Thoroughly clean the filter under running water, removing any lint, hair, coins, or other debris. Use an old toothbrush to scrub stubborn buildup.
Inspect the Pump Housing: With the filter removed, shine a flashlight into the pump housing. Check for any obstructions that might be blocking the impeller. Use pliers or tweezers to remove any visible debris.
Check the Drain Hose: Disconnect the drain hose from the back of the washing machine and from the drainpipe in the wall. Inspect the hose for kinks, bends, or blockages. Flush the hose with water to dislodge any clogs.
Check the Drainpipe: Ensure that the drainpipe in the wall is not clogged. You can use a plumbing snake or a drain cleaner to clear any obstructions.
Reassemble the Filter and Hose: Reinstall the drain pump filter and reconnect the drain hose securely. Ensure all connections are tight to prevent leaks.
Check for Air Lock: After reassembling, gently squeeze the drain hose to release any trapped air. This can help break an air lock.
Run a Test Cycle: Plug the washing machine back in and run a short drain/spin cycle to test if the pump is working properly. Observe if the water drains completely.
Listen for Unusual Noises: During the test cycle, listen closely for any unusual grinding or humming noises from the pump. These noises may indicate a failing pump motor.
Check for Error Codes: Monitor the washing machine’s display panel for any error codes related to draining or pump issues. Consult your user manual to interpret the error code.

Fix the Issue Without Buying Parts

Before considering a replacement, try these free methods:

Reset the Washing Machine: Unplug the washer for 1-2 minutes and plug it back in. This can sometimes clear minor electronic glitches.
Deep Clean: Regularly clean the washing machine with a washing machine cleaner to prevent buildup of detergent and debris.
Regular Inspection: Inspect the drain pump filter and drain hose regularly to prevent clogs.
Proper Loading: Avoid overloading the washing machine, as this can strain the pump.

When Replacement Might Be Necessary

If you’ve tried all the troubleshooting steps and the pump still isn’t working, it may be time to replace it. A new drain pump typically costs between $50 and $150 USD, depending on the model. The impeller is also a common part that fails. Before replacing the whole pump, you can inspect and try to replace the impeller only.

Safety Warning

Always unplug the washing machine before performing any maintenance or repairs.
Be careful when handling water, as wet floors can be slippery.
Wear gloves to protect your hands from dirt and debris.
If you’re uncomfortable performing the repairs yourself, consult a qualified appliance repair technician.

Tools You May Need

Screwdrivers (Phillips and flathead)
Pliers
Shallow pan or towels
Flashlight
Old toothbrush
Plumbing snake (optional)

FAQ

Here are some frequently asked questions:

Q: Why is my washing machine pump making a loud noise?
A: A loud noise often indicates a foreign object stuck in the pump or a failing pump motor. Inspect the pump filter and housing for obstructions.
Q: How often should I clean the drain pump filter?
A: It’s recommended to clean the drain pump filter every 1-3 months, depending on how frequently you use your washing machine.
Q: Can I use a generic drain pump instead of a Whirlpool-specific one?
A: While generic pumps might work, it’s best to use a Whirlpool-specific pump to ensure proper fit and performance.
Q: What does a drain pump do?
A: The drain pump is responsible for removing water from the washing machine tub after the wash and rinse cycles.
Q: Can too much detergent cause draining issues?
A: Yes, excessive detergent can create too many suds, which can hinder the pump’s ability to drain water effectively. Use the recommended amount of detergent and ensure it’s the HE (High Efficiency) type if required by your machine.

Conclusion

Troubleshooting a Whirlpool washing machine pump that isn’t working can seem daunting, but with these steps, you can often resolve the issue yourself. Remember to prioritize safety and take your time. If you’ve exhausted all these methods and the problem persists, it might be time to call a qualified appliance repair technician. However, try these steps first you might save yourself a costly service call!